Amon-Higa and Associates has a proven track record in these practice areas: 
  • Customer Experience Improvement
  • Lean and the Toyota Production System
  • Business Process Improvement
  • Process/Organizational Excellence
  • Cross-functional Teamwork
  • Change Management
  • Leadership Development
  • Coaching and serving as an organizational catalyst and change agent


Through our time-tested expertise in these areas, we create the following benefits
  • Driving growth through superb customer relationships
  • Retaining customers
  • Increasing market share and share of wallet
  • Enhancing overall product and process quality
  • Improving customer lifetime value
  • Turning customers into promoters of your offerings
  • Developing employee empathy with customers
  • Taking leadership in a digital world

What clients say ...
"Vicki coaches and guides people to work together to produce better outcomes for our customers and partners. She is amazing at what she does."

"Vicki helps us deliver intentional experiences to drive business growth. We're happ to have her on the team!"